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Product

Capture the knowledge that never made it into docs.

WorkFera captures undocumented know-how, finds missing context, and turns critical handoffs into reviewed Knowledge Clones your team can search, chat with, and trust.

Fera Capture Engineering Exit: Jordan Kim
Sources
GitHub billing-service
8 items
Jira Q3 Sprint
34 items
Slack #eng-billing
47 items
Drive Architecture
5 items
Topic Progress
Systems100%
Risks80%
People60%
Decisions40%
Fera
I found 3 gaps from your project sources. Let's fill them.
Fera
What is the most critical thing the next engineer must know about the billing system?
The webhook retry logic is undocumented. It silently drops events if the queue exceeds 1,000 items. This caused two missed payments in the past.
Fera
That is an important risk. Should this be flagged as a Warning or a Critical Risk?
Critical Risk. Add it to the handoff warnings.
Fera
Added as Critical Risk: Billing webhook queue limit. Linked to billing-service source.
Fera Capture

Fera Capture asks the questions documents cannot answer.

Fera Capture reads source material, detects knowledge gaps, and guides experts through focused questions that capture decisions, warnings, risks, workarounds, and judgment.

  • Reads the source material
  • Finds missing context
  • Asks focused questions
  • Captures judgment
  • Prepares answers for review
Fera Capture
I found 4 knowledge gaps from your sources. Let's fill them.
Why was the billing migration paused in Q3?
Finance needed to validate the final report before closing.
Got it. What should the next person avoid during this process?
Add context or continue...
Knowledge captured68%
Knowledge Brain

A structured map of how work actually gets done.

The Knowledge Brain connects projects, decisions, people, systems, files, risks, warnings, processes, and open items into operational memory.

Decisions
Risks
People
Systems
Files
Process
ProjectDecisionRiskWarningPersonSystemProcessFilePlaybookOpen Item

Operational memory connects people, files, and decisions.

Knowledge Clone

Reviewed knowledge, locked for the next owner.

A Knowledge Clone is a reviewed package of operational knowledge that gives the next person the context they need to continue the work with confidence.

Knowledge CloneLocked
Reviewed items✓
Source links✓
Warnings✓
Open items✓
Starter Pack✓
Reviewer approval✓
Ask Fera

Ask questions and get source-backed answers.

Ask Fera lets approved users ask questions across reviewed knowledge and receive answers with citations, confidence, and permission-aware access.

FeraAsk anything about this role, project, or handoff...Source-backed
What should I know before touching the billing migration?
Fera
Do not close the migration task until Finance validates the final report. The webhook retry logic has a known issue the queue silently drops events above 1,000 items, which caused two missed payments in Q2. Always loop in Sarah Chen from Finance before any billing config change.
Sources:Migration NotesJira MIG-42Finance Checklist97% confidence
Who approves changes to the auth0 configuration?
Fera
Auth0 rule changes require approval from Marcus Reid (DevOps) and must be tested in staging for 24 hours before production. This was established after an incident in November 2024.
Sources:DevOps RunbookIncident INC-11292% confidence
Continuity

Keep company memory current before knowledge becomes a risk.

Recurring capture workflows help teams preserve important know-how before employees leave, projects change hands, or experts move on.

Continuity pipelineRecurring
Monthly capture✓
Gap detection✓
Expert review✓
Locked update✓
Searchable company memory✓
Controls

Review, approve, restrict, and lock sensitive knowledge.

Reviewer approval
Restricted knowledge
Permission-aware access
Locked versions
Source citations
Activity history

Turn critical handoffs into trusted company memory.

Start with one workflow. Build operational memory over time.

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